I can not login.. login failed.. password failed. - Kayako SupportSuite Help Desk Software

30 Jul 2010

Support Center » Knowledgebase » I can not login.. login failed.. password failed.

	I can not login.. login failed.. password failed.

Article Two options have occurred;
- The account has become locked due to too many login failures. OR
- The password was changed or become forgotten.

A locked account can only be restored by a system administrator, you will need to open a ticket to have this reset.

A forgotton password is quite simple to reset and restore. Reference the Knowledgebase article related to restoring/resetting your password.

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15 Dec 2009 5:44 PM