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Duo Multifactor Authentication (MFA)

Posted by Shannon Mattila on 16 March 2022 09:08 AM

Duo is used for multifactor authentication (MFA) that impacts offsite access to applications in the workforce.
Duo is a simple application that can send you either a text message via cell phone or via a downloaded mobile app for iOS or Android for push notification.

Index:
Section 1: Getting to Know Duo
Section 2: Getting Started with Duo

Getting to Know Duo:

Duo is currently used for access to the following NESC applications :

Outlook Web Application at https://email.nesc.ws/owa
- Use for first time authorization. For more information, see Getting Started with Duo.
Virtual Machine Connection Servers: sc1.nesc.k12.mn.us and connection.vdi.local
- Note: Duo must be set up via Outlook Web Application prior to logging into a virtual machine remotely.
  - View Connect to a Workstation on Laptop for further instructions.
Zix Email Security at https://account.appriver.com
- Note: Duo should first be set up via Outlook Web Application prior to setting up with Zix.
  - Visit Zix First Time Login to Web Portal for further information.

Duo authentication documentation can he found on Duo's support guide: https://guide.duo.com/

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Getting Started with Duo

1. Download Duo Mobile App for Push Notification on smartphone or tablet:

Apple iOS App Store: https://apps.apple.com/us/app/duo-mobile/id422663827

Android Google Play: https://play.google.com/store/apps/details?id=com.duosecurity.duomobile&hl=en_US&gl=US

2. Navigate to the NESC Outlook web app from a web browser at https://email.nescmn.net/owa, then log in with your domain credentials with the username in the following format: nesc\username

3. At the next screen, you will be prompted to set up Duo. Follow Duo's enrollment steps: https://guide.duo.com/enrollment

4. Once your device is enrolled in Duo, you can log out of the Outlook Web App. Authentication is complete and no further steps are required.

Duo Push Notification via Duo Mobile App Example:

Duo Text Passcode Authentication Method Example:

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